Help Center

The processing of your order, the manufacturing of your products and the delivery (Offered) requires a delay of 10 to 15 working days maximum. We make every effort to ensure that you receive your order as quickly as possible in order to satisfy you as much as possible.

You can follow the evolution and progress of your order by visiting our tracking page.

We deliver our products all over the world, we do not require any minimum order quantity and all our deliveries are FREE of charge.

Except:

CU (Cuba)

IR (Iran)

KP (North Korea)

SL (Sierra Leone)

Palestinian Territories

South Sudan

Myanmar

Crimea Ukraine

CI (Ivory Coast)

CD (Democratic Republic)

LR (Liberia)

LB (Lebanon)

SY (Sudan)

BY (Belarus)

IQ (Iraq)

ZW (Zimbabwe)

SY (Syria)

GH (Ghana)

KG (Kyrgyzstan)

KZ (Kazakhstan)

NG (Nigeria)

If your order contains several items, we will potentially send the products separately, depending on available stocks and the geographical location of the shipping warehouse. Rest assured, your package will arrive as soon as possible.

A problem with our carrier or the Post Office? Lost, broken, destroyed package?

With our secure delivery, Tiger-Universe takes care of the disputes for you. The satisfaction of our Customers is our priority. We never return the fault to the carrier by leaving you "to fend for yourself". We assume full responsibility by sending you back as soon as possible a new package containing the product(s) ordered at our expense.

Do not hesitate to contact us by email: contact@tiger-universe.com : our team will do its utmost to answer your questions and expectations.